All customers require a pre booked ticket via our website to enter.
Please ensure at time of booking, you complete the contact details to aid the governments test & trace programme.

To ensure we keep our team, you, your loved ones and others safe, please familiarise yourselves with the extra measures we have in place.

Our play frame is cleaned before and after each play session. Please arrive and depart in a timely fashion as per your booked session time.

We ask you please sanitise your hands on arrival before entering our cafe. Before using any equipment and apparatus. Before and after using the toilet facilities.

We have a one way system in place to aid social distancing. Please adhere to this.
Please do not move any of the café furniture.

We request grown pps wear face coverings, unless seated at a table consuming food & drink.

Please be kind to our team and to others using our facilities whilst we all adapt to a new normal soft play experience.

We thank you for your support and loyalty throughout the most testing of times, and we very much look forward to welcoming you back.

Team Play Cafe

Terms and Conditions

If you or a family member are unwell, or presenting any symptoms of Covid19, PLEASE DO NOT VISIT US. Stay home, stay safe, Get Well and we will welcome you another time.

All tickets are valid for the day and time stated on ticket only.

All tickets are non-transferrable and non-refundable

A valid age appropriate ticket is required, these will be checked on arrival and charged if incorrect.

All members tickets and SEN tickets are valid upon presentation of membership cards on arrival.

No Ticket = No Entry

(please note, our Loyalty Card Scheme is suspended at this time)

In this ever changing covid climate these rules will vary from time to time in keeping with government guidelines.